The hot trend among IT Service Providers today is providing Virtual CIO services to clients, and that makes sense.
The next logical step along the “Trusted Advisor” path, Virtual CIO services are an excellent way for service providers to give solid, relevant, and valuable guidance to customers.
Virtual CIO services are rapidly becoming an important element of your service portfolio, especially considering today’s changing technology environment, where customers can buy “as a service” resources directly from providers – they don’t have to rely on your products and services like they used to.
If you haven’t already developed a Virtual CIO offering, you may be thinking that it’s a great way to counter “The Cloud” and your rapidly diminishing importance in your customer’s eyes – and you are correct.
But be careful.
Done correctly, Virtual CIO services are a great way to stay relevant in your customer’s eyes, build trust, and extend your relationship.
But do it poorly, and at the very least your Virtual CIO service will struggle.
In some cases, a poor Virtual CIO service can severely damage your reputation as a service provider, which will sink you faster than the Titanic.
Here are 5 mistakes you must avoid in your Virtual CIO service: