1. Cloud Computing Basics

    “Cloud Computing” – a.k.a. Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS) – and a whole new set of others – is finally starting to live up to the hype. Every IT service provider around is talking about “The Cloud”, but few really...
  2. How To Grow a New Managed Service

    You’ve worked hard to build a managed service, and you are working even harder to sell it, but you aren’t getting the traction you want. One of the biggest comments I hear from new managed services providers is that they have a difficult time selling managed services – it’s just...

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