You think you’re doing everything right, but your service business just isn’t growing. What’s going on?
Growing a service business takes work and effort.
Sure, you can follow somebody else’s “method” and become another clone, but that will only take you so far.
If you don’t understand the key concepts of building a service business, then you will struggle to grow.
It’s All About Your System
Not the system that you use for your technology – it’s all about the system you use to evaluate, develop, market, sell, and deliver your services. If you don’t have a system, then you find that growing your business is extremely challenging.
There are 10 key steps to building a successful service business, and if you’re not following them in the correct order, you will have a hard time.
A lot of companies skip over some of these steps, or do them in the wrong order – they sell solutions before doing the preparation – i.e. “Fire, Ready, Aim” – that’s a bad thing – some times you’ll get lucky, but most often you’re going to miss your target.
These steps are NOT specific to a particular service offering – they can (and should) be used whether you are a small shop or an enterprise organization, regardless of what your service offering is.
In fact, these steps will HELP you determine the service offering that works for you.
You can use these steps to develop new offerings, and you can also apply them to existing service offerings.
If you are struggling to grow, here are the 10 key steps you should be following, in order: